The second-hand marketplace Members Share Displeasure Over Size Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The popular resale platform has revised its sizing categories for women's and children's clothes but did not contact every member regarding the update.
Online Platforms Response
Numerous buyers and vendors are posting online claiming that product pages now present a different size category versus the original listing due to the recalibration.
The platform stated the revised method more closely matches comparable marketplaces.
The platform has recommended to examine their items and update the measurements by hand when needed, which has left users frustrated.
Measurement Approach Updates
Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Manual Updates
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential after experiencing income reduction," she said.
Service Background
The platform boasts over 100 million users, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: earlier, the platform withdrew an update to its shipping options following member complaints.
